IT Administrator / First Level Support (m | f | d)

Our IT department is looking for reinforcements! In the middle of the Rheingau wine region, we will open the WALD.WEIT – Rheingau Hotel & Retreat in 2024 as a place of power for individualists. Within a strong holding company, you will primarily be responsible for the IT administration of the new holiday destination – a job with a lot of creative freedom in a fresh team, with strong structures and concentrated experience behind you.

Your areas of responsibility:

• First level support for our internal customers in various systems
• Processing of all computer systems and coordination of IT-related matters
• technical advice
• IT training and education for employees
• Cross-departmental project support
• Coordination and control of external service providers
• Processing IT-related guest inquiries

Your skills:

• Completed training in the field of computer science or a comparable qualification
• First professional experience in a similar position – preferably in the hotel industry
• Good knowledge of network technologies in the Microsoft environment
• Basic knowledge of Microsoft Server and Hyper-V
• Knowledge of common standard applications (e.g. MS Office, M365)
• Basic knowledge of LANCOM is desirable
• strong problem-solving skills and communication skills, for example for first level support
• Class B driving license (your primary place of work is at our headquarters in Ingelheim, but the hotel location in Kiedrich must also be visited regularly)
• very good knowledge of German and English

This is what WALD.WEIT means for you:

• Above-tariff pay & performance-related special payments – because good work must be well paid.
• A diverse range of continuing education offerings with internal and external training – because your personal development is important to us.
• Outstanding technical equipment – for us it goes without saying that you have everything you need for your job.
• Meals in our own staff restaurant – benefit from the in-house top-class catering.
• 30 days vacation – if you work where others go on vacation, you more than deserve your own vacation.
• Workouts, yoga, Pilates, sporting events – we value team building and a real work-life balance.